Privacy policy

What we collect

• Account details: your name, email, and password. Passwords are stored hashed by our authentication provider; we never see them. With Google sign-in we receive your name and email, not your Google password.
• Vessel and maintenance data: what you record about your boat, its systems and usage, tasks, logs, defects, costs, spare parts, documents, and notes.
• Photos: images you submit for Visual Check and parts scanning.
• Payment details: handled by our payments provider Stripe. Keelyr never receives or stores your full card number.
• Technical data: basic usage, device information, and error reports that keep the app working and secure.

How we use it

We use your information to run the app and build your prioritised maintenance plan, analyse photos you submit, process subscription payments, respond to support requests, and keep the service secure. Keelyr is a planning aid: it does not replace a professional survey or a qualified marine technician, and its photo analysis is advisory only.

Photo analysis

When you use Visual Check or parts scanning, the photo you submit is sent to our analysis provider, Anthropic, which reads the image and returns a result. The result is advisory and never overrides your own judgement or a professional inspection. Only photos you choose to submit are sent.

Who we share it with

We do not sell your information. We share it only with the providers that run Keelyr, and only so they can do their part: Supabase (database, sign-in, and file storage), Anthropic (photo analysis), Stripe (payments), Vercel (hosting and basic usage analytics), and Sentry (error reports). We may also disclose information if the law requires it, or to protect the safety, rights, or property of our users or others.

Where it is stored

Your information is stored and processed by the providers above. Some, including Anthropic, operate outside Australia, so some of your information (including photos you submit) may be processed overseas, including in the United States. We take reasonable steps to use reputable providers that protect your information.

How we protect it

Your information is encrypted in transit and at rest. Access is restricted to your own account: our database enforces row-level security so other users cannot read your vessel's data, and uploaded photos sit in private storage reachable only through short-lived, signed links. No system is ever completely secure, but we work to protect your information and to fix problems quickly.

How long we keep it

We keep your information while your account is active. When you delete your account we remove your personal information, except anything we are required to keep to meet a legal or accounting obligation.

Deleting your account

You can delete your account and all your data at any time: sign in, openAccount, then chooseDelete account. This permanently removes your vessels and everything in them, including tasks, logs, defects, costs, parts, documents, notes, and photos, and cannot be undone. If you would prefer we did it for you, email privacy@keelyr.com.au.

Your rights

You can ask us for a copy of the personal information we hold about you, or to correct it if it is wrong, and we will respond within a reasonable time. If you are not satisfied with how we have handled your information, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Children and cookies

Keelyr is for boat owners and is not directed at children; we do not knowingly collect information from anyone under 18. We use cookies needed to sign you in and keep your session active, plus privacy-respecting usage analytics. We do not use advertising cookies.

Changes and contact

We may update this policy from time to time; the effective date above shows when it last changed, and we will tell you in the app if a change is significant. For any privacy question or request, email privacy@keelyr.com.au.